General Questions

Check out our homepage for more information on what we think is the best subscription box service in the USA. Not that we're biased, or anything.

We don’t charge a joining fee. You simply pay for the membership you signed up for.

There’s no contract and you can cancel whenever you like, but we hope you'll love our t-shirt subscription box so much that you'll never want to cancel! 

Nope! We offer our specialy designed tee's once and than they are retired.

Absolutely, sharing is caring. To gift somebody a (perhaps long overdue) wardrobe makeover simply select ‘gift’ at checkout and we’ll add a special note from you in the recipients first box! 

Sure! Our size guides for men’s and women’s tees can be found here. 

Easy. Simply add your promotional code at the checkout for any discounts or offers to be applied. 

Account

Easy, just log into the ‘My Account’ section and you’ll be able to update your personal information, including your delivery address. 

There are several reasons a payment can fail. This could be that your card may have expired or been reissued, there may be insufficient funds in your account, or your bank may have blocked the payment. For your security, your bank will never share the exact reason with us so you’ll need to contact them to find out the exact reason. You can add and remove cards any time in the ‘My Account’ section of our website. 

This is a great question and something we’re working on! Subscribe to our mailing list to hear when this and other great features will be added to our website. 

Shipping

We ahip your tee (or multiple tees if you just can't get enough!) on the 10th day of every month. Standard shipping timescales apply, so please allow up to 7 working days for your box to arrive. Where the 10th lands on a bank holiday or a weekend, we'll get it shipped to you on the next working day. 

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We’re sorry if your parcel hasn’t arrived. Simply get in touch with us via our contact page and we’ll find out what’s happened. 

We will send you a notification each month when we’ve dispatched your monthly tee box, but we don’t have order tracking at the moment. Typically your order will arrive within a couple of days of sending, but our courier prefer to guarantee delivery within 7 working days. If your item hasn’t arrived, simply get in touch with us via our contact page and we’ll find out what’s happened. 

We include this in the price of your monthly subscription.

Yup! Our boxes are cleverly designed to pop right through your mail box , meaning you don't have to be at home every month to receive it.

Returns & Cancellations

We understand that sometimes your tee might not be quite right, so if the tee is unworn and in the same condition as when it was delivered then simply get in touch via our contact page to arrange a return. 

Of course, you can cancel whenever you like. We don’t charge if you wish to cancel, you’ll only pay for the tees you receive.

We lovingly print all of our tees to order. Because of this, any cancellation requests will result in your account being cancelled from the next billing period.

If you cancel before the cut off, your account will be cancelled immediately. If payment has already been made, we'll refund your money in full for that period. If not, we'll cancel the standing order and no further payments will be taken. 

Simply email us at                 and request a cancellation.

The only difference between APO orders and any other order is that APO customers MUST USE USPS for shipping. For security reasons it is extremely difficult to ship anything to APOs from any other shipping source. We apologize if this is an inconvenience.

With a Month-to-Month membership, you are charged immediately for the first shirt (which we ship out right away), then you are charged on the 1st of each month. 

Our memberships start at $26 a month, which includes FREE shipping in the USA. Discounts are available with pre-paid memberships – for a complete list of prices and options, please visit our page.

2XL to 5XL sizes are an additional $3 per shirt, and if you’re a resident of Tennessee then you’ll have to pay State sales tax. Long Sleeve shirts are an additional $5 per month. 

Yes, we offer all customer the option of choosing long sleeve or short sleeve shirts! Long Sleeve shirts are an additional $5 per month. With our month-to-month memberships, you may switch back and forth at any time. With our pre-paid memberships, you can up-grade to a long sleeve for an additional $5. We must get notice before the cut off date to insure you receive the proper tee.

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